7 Questions Homeowners Are Too Embarrassed to Ask Roofers (But Absolutely Should!)

December 20, 2024
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Don’t Let Intimidation Stop You From Asking These Critical Roofing Questions

Let’s face it—hiring a roofer can feel intimidating. You’re about to spend thousands of dollars on Roof Replacement, something you can’t see or touch every day, and for most homeowners, it’s uncharted territory. While you may have a dozen questions swirling in your head, asking them can feel awkward or embarrassing. But trust us, there’s no such thing as a “wrong” question when it comes to protecting your home.

At Babe Roof, we believe in empowering homeowners with the knowledge they need to make confident decisions. Here are seven crucial questions you might feel too shy to ask—but absolutely should.

What Happens If Unforeseen Issues Arise During the Project?

Roofing projects don’t always go as planned. Hidden water damage, rotted decking, or outdated materials can surface after work begins. Asking how your roofer handles unexpected problems is essential.

  • Follow-Up Questions:
    • How will this affect the price?
    • Will you put any additional charges in writing?

A professional roofer should be transparent about potential extra costs and provide a written addendum to your contract. This avoids any nasty surprises when it’s time to settle the bill.

Are Your Workers Employees or Subcontractors?

Some roofing companies rely on subcontractors instead of full-time employees. While subcontractors can be highly skilled, it’s important to know who’s working on your home.

  • Why It Matters:
    • Employees may have more consistent training and oversight.
    • Subcontractors might be less familiar with the company’s standards or values.

If you prefer employees, don’t hesitate to ask. It’s your home, and you have the right to feel comfortable with who’s working on it.

Will There Be an English-Speaking Crew Member on Site?

Clear communication is critical during a roofing project. If you have concerns or questions during the job, it helps to know that someone on site can communicate effectively with you.

  • Follow-Up Question:
    • Who is the project manager, and how can I contact them if needed?

This ensures you have a go-to person who can address your concerns in real time.

Are All Workers Insured and Covered by Workers’ Comp?

Accidents happen. If a worker gets injured on your property and isn’t covered by insurance, you could be held liable for medical expenses.

Will You Give Me a Written Quote Without Seeing My Insurance Claim?

For insurance-related roofing jobs, some contractors ask to see your insurance claim before providing a quote. This can lead to inflated prices that match the insurance payout rather than reflect the actual cost of the job.

  • What to Look For:
    • A detailed, written quote that breaks down materials, labor, and additional costs.
    • Willingness to compare their quote to your insurance estimate.

Transparency is key, and a roofer who refuses to quote independently may not have your best interests at heart.

Can You Show Me Photos or Videos of My Roof’s Condition?

Most homeowners don’t know how to assess roof damage. Asking for photo or video evidence helps you understand why repairs or replacements are necessary.

  • Why It Matters:
    • Visual evidence builds trust and ensures you’re not paying for unnecessary work.
    • High-quality photos or videos should clearly highlight damage like missing shingles, hail impacts, or water intrusion.

A trustworthy roofer will be happy to provide this documentation.

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Bonus Questions You Shouldn’t Skip

If you’re feeling more confident, here are a few additional questions to ask:

  • May I Meet the Owner of the Company? This can give you insight into whether the business is locally owned or part of a larger corporate structure.
  • Do You Have References I Can Contact? Or better yet, ask to visit a job site to see their work in action.
  • Will There Be a Port-a-Potty on My Property? It’s a small detail, but one worth clarifying to avoid surprises.

Why These Questions Matter

These questions aren’t just about gathering information; they’re about setting expectations, building trust, and ensuring you’re hiring a contractor who values transparency and professionalism. At Babe Roof, we’re dedicated to making the roofing process as smooth and stress-free as possible for homeowners across Long Island.

Why Choose Babe Roof?

Choosing Babe Roof means choosing quality, trust, and community. As a family-owned business proudly serving Long Island for over 18 years, we’re deeply rooted in our commitment to customer satisfaction. Every project is treated with care, ensuring our clients become “Another Home-Dun by Babe Roof.”

Our team prioritizes your peace of mind with comprehensive services, including free inspections and insurance claims assistance. Whether you’re replacing a roof in Glen Cove or repairing storm damage in Southampton, we’re here to make the process seamless and stress-free.

  • Family-Owned & Operated: A trusted name in Long Island roofing for nearly two decades.
  • Commitment to Quality: Our skilled team guarantees high standards for every job.
  • Customer-Centric Approach: Your satisfaction is our priority, not our profit margin.
  • Comprehensive Services: From free inspections to expert installations, we’ve got you covered.

Schedule Your Free Roof Inspection Today!

Don’t let unanswered questions hold you back. Schedule your free roof inspection with Babe Roof today and experience the peace of mind that comes from working with trusted professionals. Contact us now to get started!

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